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December 1, 2005

Weird fixes 1: Cannot access Visual Studio help

Apparently this applies to either Visual Studio 2003 or 2005, and can happen either out of the blue, (i.e. after its been running happily for some time) or immediately after installation.

Problem: when you try to access Visual Studio help and/or MSDN Library you get a ‘Server not found’ or similar message.

Weird Fix:

  1. Using Windows Explorer, make a new directory/folder in Documents and Settings > [main user] > Local Settings and call it, for instance, TIF.

  2. Open Internet Explorer - even (!) if its not your primary browser - then open Tools > Internet Options. On the General tab in Internet Options, under Temporary Internet Files click on Settings...

  3. In the Settings window, in the section called Temporary Internet files folder click on Move Folder.... Then navigate to the folder you just made (e.g. `TIF’) and select that, then go on clicking OK until everything closes.

You should now be able to open Visual Studio Help and other MSDN Library files in the Microsoft Document Explorer!! I believe you can even - although I haven’t tried it - move your Internet Explorer temporary files back to the Temporary Internet Files directory in Local Settings and I’m told it will still carry on working. Not an easy one to guess.

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Posted by Iain Stewart at 3:00 PM in problems and fixes and software
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