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December 1, 2005

Weird fixes 2: Cannot read Adobe CS Help

This applies to Adobe Help Center and Adobe Bridge Center in Adobe Creative Suite 2:

Problem: cannot read (or can hardly read) Adobe Help files or Bridge Center due to weird fonts.

Weird Fix:

  1. Apparently this is nothing to do with Adobe CS, but a Windows problem with fonts. To fix it you will need a font management program like the no-longer available Adobe Type Manager or Extensis Suitcase (free trial version available from Extensis).

  2. Deactivate your installed or active fonts until you have 300 or less active fonts.

  3. Adobe CS Help and Bridge Center will now appear in their (clear) default font!!

There is another perhaps [old] related font problem when running Opera on Windows when you have Adobe Type Manager also installed - Opera becomes entirely unreadable. If you remove Adobe Type Manager, it clears up. However, while there is a Firefox, I would rather keep the type manager and solve problems like the above.

So, problems reading Help files are all the rage. What will they think of next?

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Posted by Iain Stewart at 3:49 PM in problems and fixes and software
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